M vs Microsoft: Episode 13
Emotion AI Feels Human Psychological Pain
What happened to her?
When parents fight, kids are the victim.
The girl in the picture was suffering from her parents’ arguing about their divorce on her 18th birthday. Her parents had promised to give her a happy birthday the day before. However, at this moment, she was disappointed in her parents for breaking their promise and also afraid that they would divorce.
Although M and Microsoft Azure, the two different emotional AIs, analyzed “Sadness” as the person’s primary emotional state, they recognized different secondary emotional states:
In additional to “Sadness”, M read the hidden “Anger”, “Disgust”, and “Fear”. These negative emotional states match the daughter’s pains including the disgust and anger toward her parents for ruining her birthday and the fear of her parents’ divorce.
Microsoft, on the other hand, mistakenly read “Neutral” as the secondary emotional state, which clearly deviated from the context. In this M vs. Microsoft episode, M demonstrates a surpassing competence in picking up the underlying emotional states of human psychological pain.
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*As of May 2019, the Project M team has devoted 60,000 hours to the AI platform, M. The sample input data we are using is the pure testing data that is completely new to M and Microsoft (assumed) and is never been used to train M, so this comparison is a fair trial between M and Microsoft. We appreciate Microsoft, the leader of the industry and emotional AI sector, for allowing the general public to test their testing site for identifying human emotions based on facial expressions.