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M vs Microsoft Episodes 15

Identification of Emotions Associated With Shock

What happened to him?

Becoming a lieutenant comes with a higher salary. However, the 99th precinct had a very tight budget, so it did not have the resources to support Terry’s higher salary. Thus, in this scene, Terry is shocked when he is informed that he would be transferred to the Staten Island precinct, which actually has the budget to accommodate his new salary.

While an increased salary is welcome, the 99th precinct has become a second family for Terry. Everyone is such close friends and involved in each other’s personal lives. Terry is disdained because if he is transferred, he will lose his community.

The emotion expressed here is a combination of fear and surprise. In this facial image, fear is the primary emotion and surprise is the secondary emotion. He was surprised by the news but also very afraid to move to a completely new area of New York without his current coworkers and friends.

M identified Terry’s emotion accurately by identifying the primary, secondary and tertiary emotions: Fear, Surprise, and anger respectively. Microsoft, on the other hand, misinterprets Terry’s emotions, identifying surprise as the primary emotion and anger as the secondary emotion. Identifying anger as 8.3% of the expressed emotion is not bad; however, ideally the AI should be able to identify the primary emotion: fear.


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*As of June 2019, the Project M team has devoted 62,000 hours to the AI platform, M. The sample input data we are using is the pure testing data that is completely new to M and Microsoft (assumed) and has never been used to train M, so this comparison is a fair trial between M and Microsoft. We appreciate Microsoft, the leader of the industry and emotional AI sector, for allowing the general public to test their testing site for identifying human emotions based on facial expressions.

(Nicole, Jocelyn, Roger, Min)

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